KotoVPN

Glossary

Refund window

What is Refund window?

Refund window is the period during which a subscription can be cancelled for a full or partial refund. It is the only real trial. A limited free demo does not tell you whether the product works on your line, with your devices, in your country.

Why it matters

It is the only real trial. A limited free demo does not tell you whether the product works on your line, with your devices, in your country.

What most explanations leave out

Windows in this market range from three days to forty-five, and the conditions vary more than the number suggests: some are prorated against usage, some are void past a data cap, and some exclude payment methods. A long window with conditions can be worth less than a short unconditional one.

Related terms

Renewal pricing

The price charged when an introductory multi-year term ends and the subscription auto-renews.

Questions

What is Refund window?
The period during which a subscription can be cancelled for a full or partial refund.
Why does Refund window matter when choosing a VPN?
It is the only real trial. A limited free demo does not tell you whether the product works on your line, with your devices, in your country.
What do most explanations of Refund window leave out?
Windows in this market range from three days to forty-five, and the conditions vary more than the number suggests: some are prorated against usage, some are void past a data cap, and some exclude payment methods. A long window with conditions can be worth less than a short unconditional one.

Terms are defined here because they appear in our scoring rubric or in provider reviews, not to fill a glossary.